1. First come first serve. Stricly no BACKOUT buyers
2. Please make a decision before submitting order form to us. Sometimes pre-order items are late due to shipping problems. If you can wait until the items are available you can proceed with the order.
3. If you want to cancel your order, please email us to cancel the order. NOT MORE THAN ONE DAY AFTER YOU HAVE SUBMITTED YOUR ORDER.
4. Please check your EMAIL ADDRESS & PRODUCT CODE before submitting order form.
5 The color of our items in this blog might be slightly different from the real product. Kindly email me for more details.
6. We'll not responsible for any damage during the course of delivery.
STOCK RETURN POLICY
Customers who wish to return or exchange any damaged item are responsible to ensure that it complies with our policy below. Any deliver return request that falls outside of our stated policy will not be entertained.
- Customers are required to send in a written notice via email to us within 2 days of receiving the item for a valid exchange or return
- Item return must reach our premises within a week from date of informing us
- Items must be returned unused, in their original condition including taps, tag attached or packages. All items will be inspected on return
- Customers are required to e-mail us email@example.com
- Important Notes
- The return and replacement shipping fee will be borne by Lil Qarmaa provided the return and replacement is due to Damage
- If higher price item is selected as replacement for a returned item, the remaining top up has to be paid by customer. Otherwise, if lower price item is selected, the balance will not be refund.
- Lil Qarmaa reserves full right to reject any returned goods not meeting the stipulated Stock Return Policy
- Items that are terribly damage
- If the quality, design, and size of item are far from your customer’s expectation, exchange of item is allowed with other design subject to the return and replacement shipping fee will be borne by customer
- Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures shown online
- Item design is slightly different from the picture displayed (e.g. button or pocket)
- Return or exchange is not allowed if size measurement differs about 1-3cm
- Sold Out items are not available for exchange